Privacy Policy

Introduction & Purpose

Ariel Plastics are the UK's leading distributor of roofing sheet, rooflights and roofing accessories to builders merchants. When you interact with our business Ariel Plastics will collect some personal information about you, including your name, address, contact telephone number and your email. We require this information for a number of reasons including communication with you as we provide our products and services to you, reporting and research, and, for marketing and other activities. Ariel Plastics is committed to ensuring that your privacy is protected in accordance with the law. We take privacy and your rights as an individual seriously. Ariel Plastics has created this Privacy Policy under the Data Protection Act 1998 and the General Data Protection Regulations 2018. This Privacy Notice tells you what we do with the personal information we collect.

What personal information we collect about you.
How we use information collected about you.
When we use your details to contact you.
Under which circumstances we may disclose your personal details to any third party.
Your choices around what personal information you provide to us.

The Data Controller

Ariel Plastics Ltd is a subsidiary of Brett Martin Holdings Ltd. Brett Martin Holdings Ltd is the data controller. Brett Martin Holdings Ltd is based at 24 Roughfort Road, Newtownabbey, Co. Antrim BT36 4RB and are contactable via telephone + 44 (0) 28 9084 9999 or via email at info.compliance@brettmartin.com. Under the principles the of the Data Protection Act 1998 and the General Data Protection Regulations 2018, Brett Martin Holdings Ltd and subsidiaries are legally obliged to ensure your rights as an individual are respected and clear. If you have any queries, please do not hesitate to contact us.

Types of personal data we gather

Through your interactions with our business we will collect some personal information about you. This can consist of:

Name
Job Title
Company Name
Company Address
Telephone Number
Mobile Telephone Number
Email Address
Type of enquiry
Products and services of interest

How we obtain your personal data

The personal data we hold on you is obtained via one or more of the following:

It has been supplied directly by you through your interactions with Ariel Plastics as a customer, prospective customer, end user, supplier or website user.
You attended a trade show, event or exhibition and provided consent to be contacted regarding Ariel Plastics products and services.
Your company has provided us with consent to contact you about relevant Ariel Plastics products and services.
You have signed up to receiving product alerts on www.arielplastics.com and have provided consent to contact you about relevant Ariel Plastics products and services.
You have requested technical support through our web enquiry service.
You have responded to a trade enquiry service and have provided consent to be contacted regarding Ariel Plastics products and services.

The legal basis for processing personal data

• You have a legitimate business interest in Ariel Plastics maintaining contact regarding relevant products and services.
• According to our records you have provided consent to be contacted about relevant Ariel Plastics products and services.

Purpose of processing your personal data

Ariel Plastics uses your personal data for a number of purposes including the following:

To ensure we have accurate information about you and consent to communicate with you.
To contact you about your company’s ongoing relationship with Ariel Plastics.
To contact you about products and services which we think may be of interest to you.
To contact you regarding changes in terms and conditions of sales.
To contact you about relevant product news and updates.
To contact you about upcoming events, exhibitions and tradeshows.
To contact you regarding our customer service delivery and quality standards.
To occasionally invite you to participate in industry-specific data gathering exercises e.g. polls and surveys.

Contact may be made by telephone, email, email shot and postal mailing. Ariel Plastics will contact you for marketing purposes where there is a legitimate business interest or where consent has been provided to do so. We will contact you by marketing emails and direct mail. We may personalise this content based on the information you have provided to us. You can opt out of this contact at any time.

Sharing of personal data

Your personal data is treated as strictly confidential, and relevant information will be shared only with:

Employees of Ariel Plastics for the purpose of fulfilling business obligations to you and to keep you informed about relevant products and services.
Distributors and business partners of Ariel Plastics for the purpose of fulfilling business obligations to you.
Ariel Plastics’s mailing house for the purposes of fulfilling mail out services.
Ariel Plastics’s email service provider, which needs to hold email addresses, preferences and unsubscribe data to function effectively and legally.
Ariel Plastics may also need to disclose information to authorities or professionals for legal reasons or in the case of a dispute.

How long do we hold personal data?

Ariel Plastics will hold your personal information on our systems for as long as is necessary for the purpose of the supply of products or services and for any legal requirements. It is anticipated that we may hold your personal information for a period of 7 years, this is a legal requirement which we have to meet.

Appropriate safeguards to ensure personal data is kept secure

The protection of your data is important to Ariel Plastics. Data is stored within a secure environment in our corporate datacentre, which may include the accounting system, email system and a CRM environment, all with strictly controlled access.

The Company maintains multiple layers of security including physical security, firewalls, web and email filtering, multiple vendor anti-malware scanning, disk or file level encryption, complex passwords and a policy of only granting minimum access necessary to users. The servers that hold data are fully maintained, patched regularly against threats and have daily encrypted back-ups taken.
Data can be exported from our system as a CSV file, typically to enable the information to be used to contact customers by post or by email.

Your rights as an individual

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data that we hold about you.
The right to request that we correct any personal data if it is found to be inaccurate or out of date.
The right to request your personal data is erased where it is no longer necessary to retain such data.
The right to withdraw your consent to the processing at any time, giving Ariel Plastics a reasonable amount of time to action that request. In cases where consent was not the sole lawful basis upon which the Ariel Plastics was processing your personal data, we may contact you to establish an alternative point of contact for your company or organisation, if reasonably required by Ariel Plastics in order to fulfil its duties.
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
The right to object to the processing of personal data (i.e. where processing is based on legitimate interests, direct marketing or processing for the purposes of research and statistics).

Subject Access Requests

Under the Data Protection Act 1998 and the General Data Protection Regulations 2018 you have the right to request a copy of the personal data Ariel Plastics holds about you and to have any inaccuracies corrected. We have a legal duty to supply, correct or delete personal information about you on our files. We require you to prove your identity with 2 pieces of approved identification:

Passport
Driving licence
Birth certificate
Utility bill (from last 3 months)
Current vehicle registration document
Bank statement (from last 3 months)

Contacting Ariel Plastics

Information Compliance
Ariel Plastics
24 Roughfort Road
Newtownabbey
BT36 4RB
info.compliance@brettmartin.com

Making a Complaint

You have the right to complain about how Ariel Plastics treat your Personal Data to the Information Commissioner’s Office (ICO). The ICO can be contacted at:
Information Commissioner's Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Changes to this Notice

We may update this Privacy Notice from time to time. We will notify you of the changes where we are required by law to do so.

For further information on Ariel Plastics Privacy Policy please email infor.complaince@brettmartin.com